Frequently Asked Questions

Frequently Asked Questions

Find quick answers to common queries about our services, scheduling, safety measures, insurance, billing, cancellations, assessments, and feedback procedures on our FAQs page.
  • What services does Thatha Patti Home Health Care offer?
    Thatha Patti Home Health Care offers a wide range of home health services including home nursing care, personal assistance care, patient home care, home visiting doctor services, physical disability care, and more. Please visit our Services page for a comprehensive list.
  • How do I schedule home health services with Thatha Patti?
    Scheduling home health services with Thatha Patti is easy. Simply contact us through phone, email, or our website, and our friendly staff will assist you in scheduling an appointment at your convenience.
  • Are your caregivers trained and experienced?
    Yes, all our caregivers are trained professionals with extensive experience in home health care. They undergo rigorous training and background checks to ensure the highest quality of care for our clients.
  • Can I customize my care plan to fit my needs?
    Absolutely! We understand that every individual has unique needs and preferences. Our care plans are personalized to accommodate your specific requirements, ensuring that you receive the care and support you need.
  • What safety measures do you have in place during the COVID-19 pandemic?
    The safety and well-being of our clients and staff are our top priorities. We strictly adhere to all CDC guidelines and protocols to minimize the risk of COVID-19 transmission. This includes regular health screenings, wearing appropriate PPE, and practicing social distancing.
  • How does billing and payment work?
    Billing and payment processes vary depending on your insurance coverage and services received. Our billing department will provide detailed information and assist you with any questions or concerns you may have.
  • What if I need to cancel or reschedule my appointment?
    If you need to cancel or reschedule your appointment, please contact us as soon as possible. We understand that unexpected circumstances may arise, and we will do our best to accommodate your needs.
  • What should I expect during a home health assessment?
    During a home health assessment, one of our experienced professionals will visit your home to evaluate your health needs, assess your living environment, and develop a personalized care plan tailored to your requirements.